Better musculoskeletal care starts with a better care model.
For more than 15 years, Livara has improved MSK outcomes through physician-led virtual care. That mission continues as part of Switchboard Health.
The Challenge
MSK care is costly. Fragmented care makes it worse.
Musculoskeletal conditions are among the leading drivers of healthcare spending, yet care remains fragmented. Patients often move between providers without a coordinated plan, while primary care teams are left managing complex MSK conditions without specialized support. The result is inconsistent outcomes, unnecessary downstream costs, and a frustrating experience for both patients and providers.
A Better Way
One connected care journey, built around the patient.
Livara brings physician-led expertise, personalized care planning, virtual treatment, and ongoing care coordination together into one seamless experience—supporting patients from assessment through recovery.
- • Physician-led clinical expertise
- • Built for complex musculoskeletal conditions
- • Personalized, evidence-based care plans
- • Convenient virtual-first experience
- • Continuous care coordination
- • Proven clinical and financial outcomes
Care Model
A tailored plan for every individual.
- 01
Assess
Comprehensive evaluation and risk stratification.
- 02
Personalize
Individualized care plan built around each patient’s needs and goals.
- 03
Treat
Virtual orthopedic management and evidence-based therapies.
- 04
Coordinate
Ongoing monitoring and coordination throughout the care journey.
Outcomes
Better care. Measurable results.
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Years of experience
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Patients served
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Successful discharge rate
Evidence from claims studies
53%
reduction in inpatient surgery versus traditional physical therapy in a 3-year claims-based study.
45%
reduction in cost of care for patients referred to Livara versus other in-person physical therapy.
43%
lower PMPM costs versus a matched control group in the 12 months after program participation.
Who We Help
Built for the organizations managing MSK care at scale.
Medical Groups
Improve patient access, reduce provider burden, and deliver coordinated MSK care.
Health Systems
Extend specialty expertise, improve patient engagement, and reduce unnecessary utilization.
Health Plans
Support members with evidence-based virtual care that improves outcomes and lowers total cost of care.
Utilization Management Organizations
Complement utilization management strategies with proactive clinical support and coordinated patient care.
How it works FOR PRIMARY CARE Partners
From referral to recovery — one coordinated journey.
Livara builds relationships with your providers, creating a single destination for musculoskeletal patient referrals, then guides each patient through a personalized path of care.
- 01Referral
A single destination for MSK patient referrals from your providers.
- 02Risk Stratification
Care plans informed by 15+ years of objective patient data.
- 03Engagement & Intake
Streamlined onboarding with self-assessment and an initial plan.
- 04Evaluation
Phone or video evaluation with a specialized physical therapy coach.
- 05Care Delivery
Personalized stretching, strengthening, and psychosocial support—plus affiliated clinics when needed.
- 06Rounding
Multidisciplinary review for patients who need additional clinical guidance.
- 07Navigation
Help scheduling and preparing for specialist visits when clinically appropriate.
- 08Reporting
Progress updates shared with providers, including via EMR.
GET IN TOUCH
Better MSK care starts here.
Patient QUESTIONS
Need help with your care?
If you’re a current patient or have been referred to Livara, contact our support team for website/app help or to reach your provider.
Contact Our Support